Answers to common questions and problems that may be encountered in SalesRay's standard database:
- I can't log in to the system. Is there a problem with my login/password/username?
- Where can I find a reference for today's sold items?
- Where can I find a list of Purchase Orders/Sales Orders?
- How do I edit/delete/cancel a document?
- Why am I unable to store-out an item from the warehouse even though I have stock for it?
Provision of different types of materials and internal documentation for working with the ERP system:
- Specific pages from the SalesRay User Guide;
- Specific pages from the SalesRay API documentation;
- Videos / Youtube Tutorials.
Troubleshooting software bugs, unexpected system behavior, issues that are not due to misconfiguration:
- System error messages that stop users from working;
- Slow operations/screen freezing.