Prim.bg and euShipments.com increase the efficiency of your online store

Prim.bg and euShipments.com have partnered to facilitate online retailers and make them more competitive in international markets.

  The cooperation between Prim.bg - one of the most recognizable and used ERP platforms in Bulgaria, and euShipments - the leader in courier and fulfillment services for online stores in Bulgaria, is now officially a fact. We have joined forces and combined our services to provide full service for start-up or existing online businesses, supporting their development to the maximum. The partnership between Prim.bg and euShipments aims to facilitate online businesses and provide them with easy access to new markets in Europe. Today, online merchants sell through different channels and platforms - their own website, various marketplaces, physical stores and more. In this way, they can reach the maximum number of users and customers, but an ERP system is necessary to manage stock quantities, warehouses, online orders, finances and all business processes in their company. Thanks to the collaboration between Prim.bg and euShipments.com, every e-shop that uses Prim.bg as an ERP cloud solution also has a full portfolio of fulfillment and courier services provided by our company. Prim.bg - Your business control center. Prim.bg is the ideal solution for inventory management, courier deliveries and online sales through multiple channels. The unified ERP, CRM and BI platform, with which a number of successful companies work, provides high-class software with a number of functionalities. ERP, CRM and BI modules have a set of already made integrations with many established Bulgarian and international sales channels, payment systems and logistics companies, so you can manage your business from 1 place at full speed. But what distinguishes Prim.bg from other ERP platforms is that it helps merchants to optimize their deliveries in Bulgaria and abroad and to deliver competitively to local merchants in each country of the European Union. This is possible thanks to the integration with the international courier network built by us, euShipments.com, the support for different tax rates for different countries, as well as the ability to fine-tune different forms in different languages ​​for each destination. euShipments - integrator of international courier and fulfillment services. As a leading integrator and provider of logistics services for online stores in Bulgaria and the region, the company is constantly growing and developing together with clients and partners. For nine years since their establishment, they have built an independent network for courier deliveries from e-shop, through which every Bulgarian online merchant can quickly, easily and affordably deliver their orders to over 27 countries across Europe. Their courier network is built in partnership with over 30 premium logistics companies. A team of 40 specialists in Ruse takes care of the logistics of all orders and shipments perfectly. So far, they have processed over 2.5 million international shipments of online businesses, and for the last year alone the number is over 700,000. The company achieves full automation of order processing through a single API integration, suitable for any eCommerce business, or through ready-made modules for free integration with the most popular online sales platforms. What are the benefits for online merchants who use Prim.bg to manage their business processes and euShipments.com as a shipping method? The collaboration between Prim.bg and euShipments.com saves a lot of administrative, technological and logistical difficulties for online merchants and saves them valuable time by solving the following problems:
  • By choosing the ERP platform Prim.bg, everyone can easily manage the business processes in their company at any time from a mobile device of their choice.
  • Through a single contract with euShipments.com, all current and future Prim.bg customers can deliver their online orders to all over Europe with dozens of premium European and global courier companies.
  • Thanks to the 10 fulfillment centers, online merchants can store their goods close to their recipients abroad, which guarantees them shorter transit times and lower delivery prices.
  • Merchants do not negotiate individual prices with different couriers, but receive preferential terms for a longer period directly from euShipments.com.
  • Saves time and resources for online merchants in terms of logistics processes.
Additional benefits for online stores in the stages of launching and expanding abroad. More and more online businesses are experiencing difficulties in starting their business due to the lack of trusted partners to facilitate and speed up the process of starting an online business. Thanks to the integration with euShipments.com, more opportunities and perspectives open up for Prim’s users:
  • To deliver by land from its own address or from the fulfillment warehouse of euShipments.com to 10 countries part of Central and Eastern Europe with the option of cash on delivery and free of fuel surcharge;
  • To deliver with the Air Express service from the warehouse of their online store or from the fulfillment warehouse of euShipments with transit time from 1 working day to all destinations in the European Union;
  • To deliver economically with extended transit time, but at an extremely competitive price to premium markets such as Belgium, Germany, France and Italy.
Here is what Cocosolis and Escreo share from their successful experience with Prim.bg and euShipments: In 2016, Plamen Stefanov and his partner Betty Bencheva founded Cocosolis and in less than 2 years they grew in Bulgaria and several other countries. This causes the need for precise sales management and reliable courier deliveries at the same time in Bulgaria and abroad. After integrating a combination of Prim.bg and euShipments.com services at this key stage less than 3 years ago, Cocosolis products are now sold in more than 20 countries around the world. Before we started partnering with euShipments.com and Prim.bg we did very well, but at one point we realized that soon this volume will become difficult to control and the processes will break somewhere. Since integrating with Prim.bg’s ERP and entrusting our deliveries to euShipments.com, we have seen that processes are stable and we can concentrate our energy on business growth in new markets, as well as have a much greater focus in marketing and sales. It is much easier for us to process our orders without worrying that we will meet double or even triple volumes compared to the previous day and deliver our shipments to anywhere in the world, because our trusted partners have taken care of that. ", shared Plamen Stefanov during the biggest e-Commerce Party for 2021. Escreo also uses the EPR platform Prim.bg to manage its online business, while the courier deliveries and warehouse management are entirely outsourced to euShipments.com. Yasen Rusev, Co-Founder & CEO of Escreo, shares: Working with Prim.bg has helped us manage our internal processes even more efficiently and serve our customers even more comprehensively. This created preconditions for us to expand our activity in several new European markets. At this point, eShipments was able to develop a personalized service for us, through which our customers receive their orders quickly and securely. It is extremely important for us that we have a trusted account manager who assists us with all kinds of questions and cases." Managing and developing an online business with Prim.bg is easy and logical. It is even easier to deliver in Bulgaria and abroad with many courier companies through the already established integration between Prim.bg and euShipments.com. Fill out the form below or send us an inquiry for custom courier and fulfillment services from euShipments.com or to test the ERP system of Prim.bg for free.

Business problems with SalesRay solutions

If you feel that you are losing sight of the overall picture of your business because analyzing daily details takes a lot of time and resource, then perhaps the time has come to look at introducing an ERP system. If you want to stop being slaves to your business or if you feel lost in data, try to give an honest answer to the questions in the article. See for yourself whether the following descriptions apply to you and the functioning of your organization.

How much time are you wasting?

Using too many different applications can cause delays in managing key activities. Because of different channels and constant cross-referencing between them, your business has to devote more and more time to daily activities. Our ERP system integrates solutions and data into a single system with a common interface, making it easier for business units to communicate and work efficiently.

What are the business processes in your company?

If you're finding it increasingly difficult to manage inventory, satisfy customers, keep costs under control, then you may have “fuzzy” business processes. If this is the case, they need restructuring in order to achieve growth. SalesRay adds a number of analytical capabilities that create a much clearer picture for your management relating to what is happening in real time.

How do you manage your data?

Do you have manual data-intensive processes - do most of your departments use their own applications and processes to operate? In this case, you are likely spending too much time and resources on data entry. When information does not flow seamlessly between systems, reporting takes longer, errors occur more often and decision-making is more difficult.

When do you look for new opportunities?

Do you lack the ability to act quickly? Are you spending so much time running your business that you can't look for new opportunities? SalesRay includes advanced, intelligent forecasting capabilities that help you identify new and potentially profitable ventures.

How many questions remain unanswered?

Do you have a lot of unanswered questions about your business or do you spend hours looking for answers? Are you unable to find easy answers to important questions such as product line earnings or returns? If you do not find this type of information easily and quickly, it means your detached systems and lack of access to essential parameters slow you down. This will also slow down your analysis and decision-making.

The implementation of an ERP software is a fundamental solution and needs to be considered carefully.

This is an absolute must if you are going to implement a complete software solution like SalesRay for the first time. If you want to see a positive change in your business and achieve overall growth, it is important to take the necessary steps to see the benefits. You should bear in mind that the process requires patience, perseverance and motivation, and not only at the managerial level.

Key advantages of the ERP system for your business

One of the main advantages of the ERP software is that it keeps the system stable, but at the same time flexible and offers a variety of configuration options. They can be tailored to the unique needs of each particular business. The ERP can adapt to the ever-changing needs of your organization without you having to buy a new software solution.

More competitive

The ERP software requires an investment but in the long run, if you don’t have a system that combines all the information of your activity, your costs may get even higher. Some business owners choose to adhere to conservative, tried and tested methods, others look for technological solutions. One advantage when you use the software is that you can overtake your competition with faster solutions based on real-time analysis. This will potentially protect you from expensive errors.

More efficient processes

Reducing the manual input of information saves time, prevents errors and minimizes duplication of processes. ERP does it for you. This not only improves productivity, but also significantly reduces the posibility of working with inaccurate data. Other advantages of the ERP software are improved daily business activities and simplified processes, which facilitate the collection of information from all departments in real time.

More accurate forecasting

The software provides your users, and managers in particular, with the tools they need to create more accurate forecasts. Information about inventories and sales, financial services and customer service, help forecasting so that the company effectively reduces costs. Since the ERP information is accurate and up-to-date in real time, future advantages include the possibility for businesses to make realistic and more effective plans for their day-to-day activities.

Better interaction between departments

A challenge for any business is to remove the invisible walls between its different departments. They can sometimes act as competitors within the company itself. The concealment of information between business units for a variety of motives ultimately leads to a distortion of the picture and damages your business activity. One of the main advantages of the ERP is precisely the sharing of consistent and up-to-date data in real time through a centralised database. As the system contains data from all across the business, stakeholders can easily access information from other departments for analysis.

Increased mobility

An advantage of the enterprise resource planning software is its ability to use data outside of the office. With the ERP, users can access a centralized database from wherever they are working, as well as a variety of devices, including laptop, tablet and mobile phone. The adaptability of the ERP software is of key importance, since it increases productivity and makes information accessible wherever you are.

More reliable data

The benefit of the ERP software is the provision of reliable data that can be accessed from different locations (if they are maintained in the cloud). However, the remote use of business information raises the question of security. ERP enables additional protection to be built in. Subject to the rules of use, this can eliminate the risk of important information falling into the wrong hands. Accuracy and safety are key for the ERP software.

Easier custom reporting

The ERP software simplifies reporting. This facilitates the company's response to complex requests for aggregate information and tracks the evolution of tasks. Employees also have the opportunity to create their own personal reports and the opportunity to work on other projects reported by colleagues. Moreover, with just a few clicks you can make a daily, monthly or even annual report for a specific website, merchant, etc., which significantly reduces the time to implement a number of ancillary processes.

More time for priorities

By automating daily processes, employees have more time to focus on the important issues. Management can control every step of the business, find problems, and optimize priorities. Decision making is much easier when you can look at the big picture of all the of organization's activities.

Stricter regulatory compliance

The ERP can be designed to monitor industry regulations and regulatory changes. This allows the company to keep up with the legal provisions, not to miss deadlines and to avoid significant discrepancies that could lead to penalties for non-compliance.

ERP vs SalesRay Costs

We know how important it is for everyone to upgrade their business with a qualitative ERP, without creating a huge hole in their budget. When we created SalesRay, we wanted to offer a truly working solution to every company, no matter how small or large. However, quality is inevitably linked to money, and often ERP costs are a major stumbling block to implementation. This has led to a complete rethinking of our product pricing. We've made it affordable - we've completely eliminated license costs, reduced implementation and training costs, and the monthly fee only depends on your needs.

ERP costs at SalesRay - licence pooling and monthly maintenance

The cost of purchasing an ERP license can be a very serious investment, and the implementation process can further that cost. Labour and product implementation time are normally added to the price. In most cases, the maintenance fee is paid on a monthly basis and is not included in the original license price. This increases the price even more, and if you realise you haven't made the right choice in terms of software... you'll have to pay even more.

To start working with SalesRay right away, you do not have to pay any license or invest your money in another initial expense. The difference between implementing SalesRay software and other ERP programs is precisely the low monthly cost and always fixed. This allows for more effective control of corporate finances without huge losses of time and money.

You set the functionalities and we immediately offer you an innovative software platform tailored to your budget. The monthly payment depends on the chosen price plan and includes the necessary basic and complementary functionalities of your business. In addition, this price includes maintenance, updates and hosting of the service. Things for which other ERP programs will require an additional payment.

“Shared implementation” of SalesRay as a one-off cost for ERP

Additional costs for our SalesRay software are one-off consulting services when the system is first set up. This includes creating roles and rights according to company needs, importing the information on counterparts/finances/nomenclature - in other words - a fully "shared implementation".

The idea of “shared implementation” is to build a new system in which a key client user is trained on absolutely all functionalities together with our consultant. Thus, in addition to clarifying the customer's business logic, the system is also adjusted to its way of working. For maximum process efficiency, we share our know-how and help with various successful business practices. During this implementation period (typically between 2 and 4 weeks), the key user understands fully how SalesRay works, and is taken through all the processes in detail.

"Light" cloud services, no cost for expensive hardware

"Heavier" ERP systems may require a serious investment in new hardware. SalesRay saves hardware costs because you don't need anything other than a device with Internet access to use our ERP solution. Data storage takes place entirely in the “cloud”. If our client experiences considerable growth and requires additional disk space, we can provide it for an additional fee or we can make the switch to another pricing plan.  

Reduced costs for ERP training 

The optimizations offered by an ERP are a benefit for the organization, but also one of the biggest problems for system implementation. It is often the case that managers in different teams cannot appreciate the need for such a system and/or do not have the necessary training.

As we have already mentioned, “shared implementation” can involve a real clash between the key customer user and our SalesRay consultant. After setting up and starting work, our team arranges a one-off training session for all other users of the system (completely free of charge) and introduces each functionality in detail.

By training future users (especially managers), we minimize possible problems in their work with the system. Implementation actually trains employees, and if more clarifications are needed, we also offer additional paid training, as well as free online training.

Your business deserves the best ERP.

At the best price.

ERP система – същност и приложение

ERP системата Prim™ намира все по-голямо приложение и функционира успешно във все по-различни компании. Имайки предвид точно тези различия, ние установихме и една основна прилика - зад всяка добра огранизация, се крие добра информираност. Усетили нуждата да бъдете осведомени, ще отговорим в поредица от статии на някои от най-често задаваните въпроси относно същността на нашата работа. Това е именно създаването, внедряването и поддръжката на ERP системата.

Необходимо ли е за бизнеса ми? Как ще помогне в организацията и какви са предимствата й?

Ако някога сте си задавали тези въпроси, и все още не сте сигурни в отгвора, то трябва да помислите - първо, с колко софтуера оперират различните звена, които управлявате? Второ, съвместими ли са те и случва ли се едновременно да ви се губи информация и данните да се дублират?

Ако служителите ви работят с няколко системи, забавящи работата им, налага им се да въвеждат данни на различни места... Ако се принтират хиляди листове, складират се папки, в много от случаите има повторения, пък когато наистина ви трябва нещо е трудно да бъде открито...

Инструментът, който при правилна употреба ще сложи ред в хаоса, е именно ERP системата.

ERP (Enterprise Resource Planning) или софтуер за планиране на ресурсите на предприятието е създаден, за да подреди информацията ви, да даде яснота във всички аспекти на дейността ви, както и да направи планирането по-лесно и ефективно.

Продуктът се отнася за всички процеси, необходими за функционирането на една компания. Това включва управлението на хора, финансите, производството, наличностите на материали и/или продукти, система за доставки, услуги, поръчките и всички други операции по веригата. Обобщено с няколко думи, ERP съчетава ежедневните бизнес дейности в единна система, като ви дава ясна картина в реално време.

ERP системите са проектирани около една схема, която обикновено има обща база данни и интерфейс. Това гарантира, че информацията, използвана в предприятието, е канализирана и се базира на уеднаквени дефиниции и изисквания. Основната цел e бъдат интегрирани хора, процеси и технологии в модерното предприятие чрез свързване на множеството различни процеси и обмена на данни между тях.

ERP система в действителността

Производството на автомобили е добър пример за приложението на ERP система, защото се изисква закупуване на части и компоненти от множество доставчици. ERP софтуерът би улеснил процеса за проследяване на наличностите и закупуването на необходимите материали и компоненти. Той гарантира, че на всеки етап от процеса – от заявка до заплащане, използва еднакви и верни данни. Същият принцип се отнася до отчитането и анализите.

Ако една ERP система е внедрена правилно в автомобилна компания, компонентът „предни спирачни накладки“, се идентифицира в системата едновременно с име на част, размер, материал, източник, номер на партида, номер на доставчика, сериен номер, цена и спецификация. Без да се дублира, обаче, и да излиза на няколко места под различно наименование. Това става едновременно с множество други базирани на данни елементи, съкращавайки процеса на ръчно въвеждане и дублиране на информацията.

Основен ERP принцип е централизираното събиране на данни за широко разпространение. Вместо няколко самостоятелни бази данни с безкраен опис на разединени електронни таблици, ERP системите въвеждат ред. Така всички потребители - от изпълнителния директор до обикновените служители, да могат да създават, съхраняват и използват същите данни. Системата е така конструирана, че да е сигурно, че информацията е вярна и пълна.

Днес ERP системите са от решаващо значение за управлението на хиляди предприятия от всякакъв калибър и във всички индустрии. За тези компании ERP е незаменима инфраструктура за функционирането на бизнеса им.

Implementing SalesRay during COVID-19

Why is this a good time to implement SalesRay and how to turn the minuses caused by Covid-19?

Implementation and operation of SalesRay are greatly facilitated and structured to respond to the emergency situation. However, the greatest advantage of SalesRay as an ERP system is mobility - you and your employees can work from wherever you want, from any device of your choice. It gives you the freedom to work on the go - anywhere and anytime - in mobile applications with a wide range of functionalities. This facilitates the relationship with customers and suppliers and improves sales and ordering processes. In the present situation, it prevents unnecessary risks and allows you to work from anywhere, as long as you have access to the Internet.

Every step of the software implementation is online, by phone or via remote access software to share the computer (Team Viewer and AnyDesk). Our remote services include:

  • Consultations with our consultants to select the appropriate package and pricing plan
  • Consultation with our implementation team
  • Training your teams
  • Support Team Help
  • System operation video tutorials
  • Consultations on initial system setup
  • Import of counterpart/financial/nomenclature information
  • Adding a new sales channel (Amazon,eBay, eMAG, Opencart, WooCommerce, Cloudcart, Magento, etc.)
  • Adding shipping company

SalesRay lets you stay at home!
Use this time to carefully examine our software through a free demo version or a test system active for 30 days. This will give you enough time to assess whether the deployment of SalesRay as a cloud ERP system in your company is suitable for your business and an urgently needed action.

Book a demo with a consultant